Duty of care and helping staff and managers ensure they deliver on your service promise are crucial to keeping your staff safe, your customers happy and reducing the stress on key operational staff. We have a variety of tools to help.

SmartTask’s comprehensive and easy to use scheduling and rostering tools make it easy to create the required services for an event and then add one or many staff to them. This combined with our shift broadcasting and integrated payroll and invoicing tools has enabled our customers to use SmartTask to effectively manage staff for events.

Data insights allow you to gain a deep understanding about your business from the information (data) it generates.

Simple to use ‘at a glance’ roster schedule creation tool that significantly reduces administration time and cost, and ensures you know how to best coordinate cleaning staff at all times. Artificial intelligence (machine learning) removes the guess work as best matched employees are automatically suggested and the personal preferences of staff are taken into consideration.

Know where your staff are 24/7 and what activities they are undertaking. Accurately record proof of shift times. Duty of care is of the utmost importance and the SmartTask app can be used to make welfare calls.

Electronic management of holidays, sickness and other entitlements. This module provides complete transparency for both employers and employees for any task related to absences.

Paying your shift staff on time and the right amount is key to improving engagement and retention. Manage payroll accurately and efficiently with SmartTask’s integrated pay reports.

Provide increased transparency for your customers by ensuring accurate invoice data. SmartTask’s exportable reports improve visibility of billing information which directly impacts business decision making and profitability.

Costly compliance, audit and risk management issues are a thing of the past. The necessary regulatory and legal employee details can be recorded electronically and very easily accessed by authorised staff. Your screened new starters will be on the job much more quickly.

Employees can book onto their shifts, view their daily work, make check calls and scan site checkpoint tags to prove that predefined routes have been visited.

Give customers access to a web portal where they can see all their requests, any incidents reported by your cleaning team and cleaner time and attendance

Capture and store valuable auditing and inspection data such as cleaning standards audits and equipment checks – such as a defibrillator, fire safety or first aid.

Live monitoring provides an instant real-time overview of how your business is performing as the day unfolds. You can quickly identify where critical issues are occurring and respond effectively to ensure that compliance is achieved and customer satisfaction maintained.